Chax – Commercial Messages and Consent
Last updated: November 1, 2026
Chax is operated by Adem Cihad Birincioğlu as an individual. This notice explains optional choices for promotional messages and how to withdraw them. You do not need to agree to marketing messages to use Chax. The Privacy Policy and KVKK Notice separately explain personal data processing.
1What may be sent?
If you opt in, Chax may send news about features, Chax+ offers, discounts, event suggestions and other promotions related to the service. Service messages needed for event participation, security, sign-in or purchase receipts are distinct from promotions. Declining marketing does not stop necessary service messages.
2Consent options
When Chax asks for permission to send promotions, each channel is offered as a separate option that is unchecked by default, so you choose only the channels you want:
- Email: I agree to receive Chax campaigns, Chax+ offers, new feature announcements and event promotions by email.
- SMS: I agree to receive those promotions by SMS. (Applies only where an SMS channel is offered.)
- App notifications: I agree to receive those promotions through app notifications. This choice is separate from the device's notification permission.
Each choice is optional. Consent for one channel is not consent for another. The consent record includes the selected channel, wording version, time and relevant account. In Türkiye, commercial message consents and refusals must be managed according to applicable Message Management System (İYS) requirements.
When an opted-in channel is used, the relevant email address or phone number, channel choice and consent/refusal record are processed to send promotions, apply your choices and demonstrate compliance. The legal basis for personal data processing and the separate permission to send commercial messages are assessed under applicable law. Contact details may be shared with providers only as needed to send the message; see the Privacy Policy.
3Withdrawing consent
You can change your marketing choices in the relevant app settings, through a free and easy opt-out method in a message, or by emailing [email protected]. In Türkiye, you can also manage choices through İYS. Following a refusal, commercial messages to the relevant channel will stop within the period required by law, no later than three business days in Türkiye. Messages lawfully sent before withdrawal cannot be recalled. Necessary service and safety messages may continue.
For questions and privacy requests: [email protected].